Software & Systems Integration

Systems are key to productivity

XCy will show you how the right operational systems will maximise the productivity of two of your most valuable assets; staff and data (business and process).

Cloud based Software as a Service (SaaS) has revolutionized the delivery of software onto portable devices and brings with it the benefits of application integration and continuous development, without the ongoing need to buy upgrades. Client-Server architecture still has customer specific benefits, such as in-house control, onsite security and customization to specific business needs.

XCy will be with you whether your challenge be migrating from Client –Server to SaaS; getting the most from your existing system; implementing new software; hardware upgrades or sharing data across systems.

The right people

Software development and engineering require the right people with a specialised set of skills and capabilities. XCy’s software engineers have extensive experience in the requirements analysis, specification, development, maintenance and troubleshooting of software systems and platforms.

The process begins with deep consultation with your project stakeholders to ensure business requirements are understood, budget and schedule agreed and the right staff are involved.

We will combine our software development services and IT project management to deliver the complete IT solution your business needs. When the project is complete our IT support desk can manage and maintain the solution and support your staff.

Project management approach

Often the success of any software project lies not in the hardware or the software but in how it is implemented. Management of software projects is not like any other project. The potential for cost and time overruns seems unlimited when management is lacking in expertise or knowledge.

XCy will partner with you to provide expert guidance in the delivery of major hardware and software solutions. We can project manage the solution in its entirety. Or if you have a selected software vendor we can act as a systems integrator providing independent unbiased management to ensure you get what you paid for and that it works seamlessly across your other software and platforms.

XCy are practitioners in a range of IT project management methodologies, including PRINCE2, PMBOK and Agile – Scrum. We supplement this with strong working relationships with suppliers and partners who provide valuable expertise to the project.

Systems & Services Integration

This is where it gets a bit techy! If you need a solution involving any of the following products or services then XCy can assist:

• Cloud Services
• Office365
• Infrastructure as a Service
• Systems architecture design
• Systems integration (API, Middleware)
• Industry Application Integration
• WAN optimisation for all services
• Database Management & Administration
• Database design and troubleshooting (MSSQL, MySQL)
• Offsite Backups
• Virtual Servers
• ERP and CRM Accounting Integration (IFS)
• Accounting System Integration (Pronto – Xero)
• Subscription management
• User and system requirements specification
• Software procurement
• Windows application development (.Net)
• Web development (.Net, PHP)
• WordPress management and development
• Asterisk-based phone systems (FreePBX, Grandstream)
• VOIP protocol analysis and troubleshooting (IAX, SIP, RTP)
• Windows scripting (PowerShell, Python, Cygwin)
• Linux scripting (Bash, Python, Perl)
• Reporting (SSRS, Crystal Reports)
• ConnectWise and Labtech expertise and customisations

…and if it isn’t listed above give us a call for an obligation free discussion of how we can assist meet your requirements.