THE CHALLENGE: Delivery of IT services and support using desktop and client-server infrastructure has been the primary IT infrastructure model of most businesses for decades. This model has served well, but it has inherent limitations on scalability, accessibility, compatibility, licensing and ongoing maintenance requirements.
Typically desktop software such as MS Office and Server services such as Exchange is licenced individually or maybe part of other licence programs such as volume licensing. Either way, the licenses are a valuable business asset and need to be managed. In addition, many licence models only provide a limited upgrade path requiring ongoing time and expense to manage. It is expensive to maintain well and can result in license compliance issues, version incompatibilities, and business changes being delayed or complicated by legacy systems and software.
THE SOLUTION: Cloud-based services such as Software as a Service (SaaS) and Infrastructure as a Service (IaaS) are provided as a service from data centres via the Internet to wherever you and your staff are located. These services essentially centralise the infrastructure to provide the server software, service or infrastructure ‘in the cloud’. The result is increased reliability and scalability, simpler management and (importantly) reduced maintenance costs.